Features
Not a time clock plus a spreadsheet plus a billing tool. One record per visit that scheduling, verification, signatures, payroll and billing all read from, so nothing is typed twice.
One-off and repeating visits or shifts, generated ahead on a rolling basis. A calendar board by day and week, open shifts that workers can pick up, and checks at booking for double bookings, expired credentials and authorizations that would run out.
A plan per client with goals and tasks: bathing and meals for home care, a checklist for cleaning, post orders for security, a scope of work for construction. Tasks show on every visit and the worker marks each one done, refused or not needed.
The worker taps clock in at the address. Ovel EVV records the time from the server, the GPS position and its accuracy, and the distance from the client's geofence. The same happens at clock out. Location is read only at those two moments, not during the visit.
Anything unusual becomes an exception for the office: clock in away from the address, no GPS, late arrival, early departure, missing clock out, a visit much shorter or longer than scheduled, unscheduled visits, over the authorization, required tasks missing.
A note on every visit: a progress note in home care, a shift report in security, a daily log in construction. Supervisors review notes, and you choose which notes the client can read.
Weekly timesheets are built from verified visits. The worker signs in the app. The client signs on the worker's phone, in the client portal or from a signed link. Each signature is stored with the signer, time, device and a fingerprint of what was signed.
Rates by default, by service, by worker, by worker and service, or by client. Weekly overtime after 40 hours, optional daily overtime and double time, a 1.5 multiplier, and the blended (weighted average) regular rate when a worker has several rates in a week. Holiday premiums and a mileage rate per mile.
A payroll run for any period from approved timesheets: regular, overtime and double-time hours, gross pay and a per-service breakdown for every worker. Export a plain CSV, an Excel-ready file, or an import file for the major payroll products. Workers see their pay statements in the app.
Payer profiles for Medicaid, Medicaid managed care, Medicare, Medicare Advantage, private insurance, the VA, long-term care insurance and private pay. Each payer keeps its electronic payer ID, claim format, unit size and rounding rule.
Per client, payer and service: the authorization number, procedure code and modifiers, units per week, month or in total, and the start and end dates. 15 minutes is 1 unit by default. Utilization shows scheduled, used and remaining units, with alerts before expiry and when a visit would go over.
Private-pay invoices from approved visits, with a public link for the customer to view. Claims per payer from verified visits with procedure codes and units, exported as an 837P-style file and a CSV for your clearinghouse or biller. Record payments and denials.
Export verified visits with the six EVV data elements, reason codes and edit history in a standard layout for a state aggregator or an auditor. Live submission to a state aggregator, which needs state certification, is part of the Care Connect plan on request.
Threads between the office and a worker, a client, or everyone at once for announcements. Unread counts in all three portals, with an email or text nudge.
Clients, family members and customer contacts see upcoming and past visits, who is coming, tasks done, shared notes, timesheets to sign, invoices and messages. They join with your company code and you approve them.
A fast web app for any smartphone, no store install: today's visits, one-tap clock in and out, the task list, notes, timesheets to sign, open shifts, messages and pay statements. Workers join with your company code or an invitation.
EVV compliance (verified rate and exceptions by type), hours audit, weekly hours per worker, authorization utilization, payroll summary, billing and ageing, and credentials about to expire. Every report exports to CSV and prints.
Every company's data is kept apart. Roles for owner, scheduler, supervisor, payroll, billing and viewer decide who can see and change what. Edits to visits keep an audit trail, uploads are checked and stored privately, and signatures carry a fingerprint of what was signed.
The live demo has a fictional company with a week of visits, exceptions, signed timesheets, a payroll run and invoices. Logins are on the sign-in page.
